“Shelley Is Without A Doubt One Of The Most Engaging Speakers On Patient Experience Around”

“ Shelley Thomson brings an experienced, fresh approach to the healthcare world and shares her wealth of patient experience secrets. ”
Nick Ingold, Director, Garran Medical Imaging

Information About Booking Shelley Thomson As A Speaker

Shelley Thomson is a popular and well-received keynote speaker at events. She has spoken at the Pharmacy Business Network, and Deloitte Private. She has also featured at The Fortune Institute High Achievers.

Shelley’s unique talent is inspiring people to deliver a first-class experience. She connects with the audience and captures attention with research-backed ideas.

Attendees often leave the room buzzing with energy and enthusiasm. Many itching to put her unique insights and innovations into action.

Shelley has been a passionate experience expert for 25+ years’. She believes successful healthcare practices have one common central focus. They take a patient first approach.

Shelley’s topic list includes something for every type of audience:

How to Thrive in a Patient-Centred World
Patient Experience: The Most Valuable Treatment You Offer
The Business Benefits of Measuring Patient Loyalty
Attracting Patients is Only One-Third Of The Equation
Social Styles: How to Read Your Patients and Colleagues
Choose Your Own Adventure: Making Decisions That Drive Growth Through Experience
Bricks and Mortar to Clicks and Mortar
The Rise of the ePatient and How To Response To It

No Patients: No Point. Why Patients Must Be Front and Centre
How To Design A Website To Maximise Appointments
The Pursuit of Excellence in Patient Experience
Patient Experience As A Competitive Advantage
Catch up to your Patients: The Challenges And Opportunities Facing Australian Healthcare Organisations
Deliver Health Solutions: It’s All About Service
Winning Attributes For Successful Medical Practices