Let's Talk!

If you’re interested in patient experience, I’d love to hear from you. You can use the form below to drop me an email. Old fashioned phone calls or snail mail work too.

[email protected]

+61 1300 144 720

1607, 19 Marcus Clarke Street, Canberra ACT 2601, Australia

GPO Box 1354, Canberra ACT 2601

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“Shelley has helped boost our revenue by identifying new customer experience opportunities, beyond the initial booking of a guided walking tour.”

Dana Ronan, Twelve Apostles Lodge Walk

“Shelley is a breath of fresh air and a joy to work with. Her approach to reviewing and assessing our current systems and standards for both sales and marketing was comprehensive and very thorough.”

Daryl Merchant, Dynamic Sports Facilities

“The way Shelley looks at the process from the customer's
point of view has been priceless.”

Tim Chadwick, Chadwick Designs

“Shelley creates experiences your customers will open their wallets for and rave about to all their friends.”

Fil Barilaro, Stephanie’s Boutique Lingerie