Develop Your Own Service Superstars

Take The First Step To Sensational Service With This Quickstart Experience Training
Essential Service Skills Is An Easy And Effective Way To Master The Basics Of Client Experience Fast

If you want basic customer experience training, try the online Essential Service Skills program.

This online program is perfect for training staff or individuals about excellent service.

Each 20-minute video module focuses on core service skills and topics including:

  • How to to engage with clients, so they want to buy from you again and again.
  • Techniques and tips for serving clients better over the phone.
  • How to approach, engage and build trust with any client.

And much more…

Essential Service Skills is ideal for stressed managers or individual service professionals. It helps you and your team quickly master core service skills that get long-term payoffs.

“Shelley brings an experienced, fresh approach to the customer service world. She shares her wealth of customer service secrets. This program allows businesses to create experiences that customers love…”
– Nick Ingold

Don’t be a dinosaur. Start laying the foundations for the future now with the Essential Service Skills program.

Customer Service 360 is the brainchild of Shelley and her sister Kate.

Click the link below to zip over to our ‘sister’ business, Customer Service 360.

Here you’ll get all the details about the program, (and some special bonuses.)

Unhappy customer

Discover How Much You're Losing
By Creating Unhappy Customers.