Technology is an ever-increasing component in improving the patient experience. But exactly what role does technology play when an organisation is transforming to a patient-centred care model?
In Part 2 of this blog, we further explore the critical role that technology plays in patient-centred care transformation, including how to ensure you implement the right technology for your patients.
Healthcare organisations evolving towards a patient-centred model of care usually move through a number of identifiable maturity stages. What stage is your practice at currently?
Want to lift the experience for your patients visiting your practice? Discover the 6 principles you can use today to immediately improve patient experience.
Are you thinking about developing a patient journey map for your practice? Discover the 3 mistakes to avoid before you start.
The healthcare industry is changing fast. Discover the latest patient experience trends so your healthcare organisation is not left behind.
The waiting room is one of the first chances to make a great impression on your patients. Yet, so many patients say that the waiting room is the worst part of their healthcare experience. Improve yours today using these simple techniques from a leading $30-billion company.
The Mayo Clinic is one of the most respected healthcare providers in the world. So what valuable lesson can we all learn from their patient experience education campaign that will help you WOW your patients?
The patient-centred revolution in healthcare is gaining momentum, yet many healthcare organisations struggle to understand the impact and opportunity. Discover why.
A revolutionary change to healthcare is coming, driven by technological advances and rising patient expectations. Is your organisation ready?
