Think you know your clients?
The best companies in the world discover what their clients crave – and then deliver it in memorable experiences.
In today’s ‘client-centric’ economy, understanding expectations and striving to exceed them at every interaction is more important than ever before.
In this webinar, Patients for Life! author Shelley Thomson discusses customer loyalty and how you can use it to grow your business. Topics include:
- Recognise customer loyalty as a leading (not lagging) business indicator
- Discover how much money you are losing when you create one unhappy customer
- Two key actions to guarantee your business will “stand out from the crowd”
And much more…
If you agree that it’s important for your business to have loyal customers, who buy from you multiple times… then this webinar is for you.