Practice growth is determined by the ability to attract patients and keep them coming back. Practice success is based on patient loyalty.
Unfortunately, more than 25% of physicians and practice managers say that their biggest challenge is attracting new patients and growing your practice. One of the most common reasons behind this is unhappy patients… and most leave a practice without a saying a word.
In this practical webinar, Patients For Life! author Shelley Thomson discusses
- How a relentless focus on productivity leads to “practice blindness” – and the impact this has on your team and patients.
- How patient feedback increases the value of your services.
- What the impact of unhappy customers is on your practice – and what to do about it.
- How to grow your practice and retail patients for life.