Practice growth is determined by the ability to attract patients and keep them coming back. Practice success is based on patient loyalty.

Unfortunately, more than 25% of physicians and practice managers say that their biggest challenge is attracting new patients and growing your practice. One of the most common reasons behind this is unhappy patients… ¬†and most leave a practice without a saying a word.

In this practical webinar, Patients For Life! author Shelley Thomson discusses

  • How a relentless focus on productivity leads to “practice blindness” – and the impact this has on your team and patients.
  • How patient feedback increases the value of your services.
  • What the impact of unhappy customers is on your practice – and what to do about it.
  • How to grow your practice and retail patients for life.


Unhappy customer

Discover How Much You're Losing
By Creating Unhappy Customers.