Experience 360 Blog

Part 2: The Critical Impact Of Technology And Communications In Patient-Centred Healthcare Transformation

This is Part Two of this topic. If you haven’t already, be sure to read Part 1: The Critical...

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Part 1: The Critical Impact Of Technology And Communications In Patient-Centred Healthcare Transformation

I love technology but it drives me crazy when technology-led transformation implementation doe...

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Benefits Of A Patient-Centred Care Model

Research on the benefits patient-centred care and patient-centred communication has matured ma...

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The Six Stages Of Patient-Centred Maturity

Rapid transformation and disruptive competition threaten most organisations in almost every in...

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Demystifying The Patient-Centred Journey

The patient-centred revolution in healthcare is gaining momentum, and public expectations and ...

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The Revolution In Healthcare Is Gaining Momentum

Ready or not… A revolutionary healthcare storm is brewing, driven by technological advan...

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How Does Your Healthcare Organisation Rate When It Comes To Patient-Centred Excellence?

In healthcare, the days of “business as usual” are over. And healthcare organisations that...

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How Gender Differences Can Help You To Improve Patient Experience

A few months a Melbourne GP clinic hit the headlines because it charges more to see the female...

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How to Use Colours to Improve The Patient Experience

If you want to improve the patient experience, then creating positive emotions in your healthc...

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